Return Policy

Thank you for shopping at Ti-RoD*! We are committed to ensuring your satisfaction. Please review our updated return and exchange policy below:

Returns:
We accept returns within 7 days of the original purchase date.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when received.

Refunds:
Once we receive your return, our team will inspect the item and process your refund.
Refunds will be issued to the original payment method within 5 business days.

Exchanges:
If you received a defective or damaged item, we will gladly exchange it for a new one.
Please contact our customer service team at tirodshop@gmail.com to initiate an exchange.

Return Shipping:
Customers are responsible for return shipping costs, except in cases of defective or damaged items.
We recommend using a trackable shipping service to ensure your return is received.

How to Initiate a Return:
To initiate a return, please contact our customer service team at customer-service@[yourstorename].com.
Provide your order number, a brief explanation of the reason for the return, and any relevant photos, if applicable.

Non-Returnable Items:
Certain items are non-returnable, including personalized products and perishable goods.
Please check the product description for any specific return restrictions.

In-Store Returns:
If you made a purchase at one of our physical store locations, please return the item to the same location along with the original receipt.

Cancellations:
If you wish to cancel your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled.

Contact Us:
If you have any questions or concerns regarding our return policy, please contact our customer service team at tirodshop@gmail.com

Thank you for choosing Ti-RoD*! We value your business and aim to make your shopping experience exceptional.

Ti-RoD*
Spain/Portugal
Email: tirodshop@gmail.com